Feb 21 2024 CX
1). For those of you that attended the Exp24 Medallia conference last week, what were your biggest Ah-Ha’s or take-aways?
2). Would love to know more about the video component feature. Benefits, use cases, etc. Submitted by Stephanie Robicheau from BH Management
3). A/B test results for comment boost’s possible erosion of survey completes. Submitted by Irving Penaloza from F5 Networks
4). Building & Launching CXM Programs: What are other MUGers lessons learned, where to start, and how to best utilize limited resources. Submitted by Ann Benson from Comerica Bank
2). Would love to know more about the video component feature. Benefits, use cases, etc. Submitted by Stephanie Robicheau from BH Management
3). A/B test results for comment boost’s possible erosion of survey completes. Submitted by Irving Penaloza from F5 Networks
4). Building & Launching CXM Programs: What are other MUGers lessons learned, where to start, and how to best utilize limited resources. Submitted by Ann Benson from Comerica Bank